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Salon Wax Supplies FAQs

Q. My salon needs a change in waxing products. What makes Satin Smooth Wax different from the rest?

A.  Satin Smooth waxes have built-in buffers that protect the skin from heat and irritation. There are six soft waxes to choose from, all formulated for different skin types and hair textures. Customizing your waxes shows that you are aware of your client's needs. Another great Satin Smooth tool is the professional double warmer, which is designed to heat wax to the perfect consistency.

Q.  I own a very small salon and don't do much waxing but am in the market for a new warmer. Could you tell me the benefits of having a double warmer versus a single one?

A. This is a great question and one we get quite often. One of the advantages of having a double warmer is that it allows you to customize your waxing service to a client's different skin types and hair textures by providing two different waxes. By doing so, you will earn credibility from your clients for being aware of their needs.

Q. I use the most sensitive waxing products on my clients but still occasionally lift skin on the facial area.What am I doing wrong?

A.  It's always best to consult with your clients before any waxing service, even if you have known them for years. They may have changed their medication or may be using an antiaging cream that contains Retina-A or a high percentage of alpha hydroxy. Another thing to keep in mind is technique; always stand on the side of the area you are waxing and remove the strip close to the skin in a quick, downward motion. When lifting occurs, apply an anti-bacterial cream to the surface to promote quick healing.

Q. Should I use soap and water to clean the area that I will be waxing?

No. Some soap detergents are harsh and will leave residue. We recommend using Satin Smooth® Satin Cleanser®. This is a mild antiseptic cleanser that will remove all traces of oils, dead skin cells, perspiration and bacteria. This product may be used prior to waxing all body parts.

Q. Why is tanning after waxing not recommended?

A. We recommend against both sun and salon tanning for 24 hours after a waxing service to avoid any bumps or white heads that can be caused by heat and perspiration. Sweat is loaded with bacteria; pores can remain open for 6-12 hours after hair has been removed. Also, the top layer gets exfoliated during the wax, leaving skin vulnerable to the sun. The use of a 30+ SPF is highly recommend after any waxing.

Q.  Is it okay to wax myself? I have gotten professionally waxed twice and both times I have had an unpleasant experience.

A. I'm sorry to hear that you had a bad experience with waxing. To find a good salon you have to do some research. One method of finding a good place is word of mouth. Ask friends and family who they go to for services. This page lists only trained and experienced technicians who use our quality brand. If you're still not willing to try another technician you can certainly wax yourself. Give it a try – just use a quality product that is right for your skin type. 

Q.   Why does some wax stay on my client's skin after I pull off the strip?

A. Wax may remain because your client's skin is too dry - common in large areas such as legs, arms, chest and back. Try using Satin Cool® Aloe Vera Skin Soother prior to waxing. Another reason could be your technique. Always remember to stand facing the direction of the hair growth. For example, if you're waxing a leg you should be standing by the foot area. This will give you better leverage to pull the strip off quickly, without breaking hair.

Q.  How do I test the wax?

A. To test wax texture dip wooden applicator into wax can - consistency should be a syrup texture, smooth not lumpy. If wax is runny, it may be too hot to wax. Facial skin tends to be a little more sensitive than other body parts; use wax at a lower temperature than the rest of the body to ensure comfortable hair removal.

Q. How do I wax using waxing strips?

In a perpendicular position apply a thin layer of wax in the direction of the hair growth using a petite, small, or large wooden applicator depending on body area. On freshly applied wax cover area with muslin or non-woven cloth strip. Follow immediately by placing palm over cloth strip, press firmly, and continue by stroking the strip downward toward the hair growth 3-4 times while pulling skin taut. This will allow wax to adhere to hair and strip. Peel back strip in the opposite direction of hair growth in a rapid movement close to the skin. Skin will appear smooth and feel like satin. Repeat steps for entire area.

Q. After waxing there's always some wax left on my skin - how should I remove it?

A.  After you have completed the services on your client's body, remove any excess wax from newly waxed areas with Satin Release® Wax Residue Remover. This light oil removes any wax residue remaining after hair removal. Satin Release® will provide fast penetrating moisture while cleansing the skin surface. It also can be used to clean your wax warmer, workstation countertop and roll head applicators.

Q. After waxing there's a little discomfort from the hair removal. What do you suggest I use to cool the newly waxed area quickly?

A. Waxing may be painful to your client. To reduce any discomfort we suggest you apply Satin Cool® Aloe Vera Skin Soother to newly waxed areas. Aloe vera soothing gel contains allantoin, which quickly reduces any redness or inflammation that may be caused by waxing.

Q. Should I moisturize the newly waxed area after hair removal?

A. Moisturizing is an important and rewarding service to provide for your client. Apply Satin Hydrate® Skin Nourisher to newly waxed area to restore natural balance and replenishing elasticity to the skin's surface. Enriched with vitamins, Satin Hydrate® leaves skin satin smooth.
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